Our Terms and Conditions
Contacting Us
PDJ Imports Ltd, 9 Oundle Road
Chesterton, Peterborough
PE7 3UA
Phone: +44 (0)1733 233293
Fax: +44 (0)1733 235351
Email: [email protected]
VAT Number 576745590
Company Number 04547081 (Cardiff)
Spillshop.co.uk & Elcef.co.uk are trading names used by PDJ Imports Ltd
Registered Company Address – Note – not for general communication.
c/o Moore Stephens
Rutland House, Minerva Business Park
Lynch Wood, Peterborough
PE2 6PZ
Shipping & Delivery
Delivery is FREE to all UK mainland postcodes, areas considered to be outside this are listed below.
For Shipping to Europe and farther afield please contact us for the best shipping rates for your location and the items you wish to purchase.
Goods will be normally be delivered to mainland Uk locations within 4-5 working days as long as orders are placed before 1.00pm on the day of order.
If your order is urgent, please let us know and we can upgrade your service to a 2-3 working day or overnight schedule. (An additional charge will be payable for service upgrades).
All dates, times or periods for delivery of goods quoted by the seller are estimates only and the seller shall not be liable for failure to meet such estimates or for any costs, charges or expenses incurred by the buyer as a result of any delay howsoever caused.
Post Codes Outside Mainland UK
English Offshore – GY, IM, JE, TR21-25
Scottish Offshore – HS1-9, IV41-49, IV51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Northern Ireland – BT1-94
Southern Ireland (Eire) – ALL
Deliveries
Please examine your order packaging upon delivery to ensure that there are no visible signs of damaged, missing or incorrect items. In the event that there are damaged, missing, or incorrect items, please refuse the delivery and notify us within 24 hours. A signed delivery receipt, without notification of damaged, missing or incorrect items represents your acceptance of the complete order in perfect condition.
Privacy & Security
PDJ Imports Ltd. take data privacy very seriously and have a dedicated page to explain what data is captured and stored. See Our Privacy Policy
do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Newsletter Subscription
After placing an order your email address will be added to an email newsletter list based on the product you purchased from us.
This list will be used to send you further information on new products and offers related to your purchase.
You can unsubscribe at any time from the newsletter via a link provided in each newsletter.
Returns & Replacements
Return of goods will not be accepted in any circumstances without prior agreement from the seller. The return of goods will only be agreed to if the goods are in the original packing. A standard restocking charge of 30% of the original invoice value will also be applied.
Ordering
Ordering could not be easier. Just browse our store, find any items that you wish to buy, select the required quantity and click on ‘Add to Cart’.
After you have finished your selection, click on ‘View Basket’, if you are satisfied, click on ‘Checkout Now’ and you will be asked for a few details that we need to be able to complete the order.
When confirmation of order is received, this is to indicate that we have received your order.
It does not indicate that a contract exists between us.
We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.
We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.
In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Payments
We accept credit card payment using several of the most popular debit and credit cards.
You may send your credit card information via phone, fax, post or over the Internet.
Credit card numbers entered on the SagePay payment portal are secured using the very latest encryption technology.
SagePay card details are not recorded or stored on any PDJ Imports Ltd computer systems.
If you wish, we can open up a credit account for you, just give us a call.
Our payment terms are 30 days EOM.